The Gdańsk Contact Center application is a tool for efficient communication between residents and the City Hall in Gdańsk and municipal units.With the app you can:- report problems requiring the intervention of services, such as: breakdowns, breaks in roads, suggestions for changes in traffic organization,- check the stage of implementation and the method of solving the case,Thanks to the application, the city can:- respond quickly and effectively to information about important problems,- supervise the process of handling requests,- inform residents about the completion of reported matters.The system is not used to report matters related to a direct threat to life or health, which should be reported to the emergency number 112.